Privacy policy
This Privacy Policy explains how Diagnostic Station(“we”, “us”, “our”) collects, uses, and discloses personal information when you visit our website, use our Services, or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number, billing and shipping address.
- Order and payment information: payment method, transaction details (payments are securely processed by Shopify and/or our payment providers; we do not store full card numbers).
- Account information: login details, preferences if you create an account.
- Device and usage information: IP address, browser type, device details, pages viewed, and interactions with the site.
- Communications: messages or inquiries you send to us.
How We Collect Information
We collect information:
- Directly from you when you place an order or contact us
- Automatically through cookies and similar technologies
- From Shopify and service providers that support our store
- From partners who help us operate the website or deliver orders
How We Use Your Information
We use personal information to:
- Provide customer service
- Process and fulfill orders
- Manage your account
- Arrange shipping and returns
- Improve and personalize the website
- Prevent fraud and ensure security
- Send service-related notifications (e.g., order updates)
- Send marketing messages if you choose to receive them (you may unsubscribe at any time)
Sharing Your Information
We may share personal information with:
- Shopify, which hosts and powers our store
- Payment processors, fraud-prevention partners, and fulfillment/shipping providers
- Service providers assisting with analytics, IT, marketing, and customer support
- Business partners, if you choose to interact with third-party tools (e.g., social media logins)
- Authorities when required by law
We do not sell personal information.
Shopify
Our store is hosted by Shopify. Shopify processes personal information to operate, secure, and improve its platform.
For details on how Shopify uses your data, please see the Shopify Consumer Privacy Policy.
Cookies
We use cookies to operate the website, enhance your shopping experience, and improve performance. You can manage cookies through your browser settings.
Children’s Privacy
Our website is not intended for children under the age of majority. We do not knowingly collect information from children.
Data Retention
We keep personal information only as long as necessary to provide the Services, comply with the law, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction or deletion
- Request a copy (data portability)
- Opt out of marketing messages
- Opt out of sharing for targeted advertising (if applicable)
To exercise your rights, contact us using the details below.
International Transfers
Your information may be transferred to and processed in countries outside your residence, including the United States. Shopify uses approved legal mechanisms for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted here with a new “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Business Name: Diagnostic Station
⟟ Address: 198, Isa Akhunbayev, Bishkek, 720016, Kyrgyzstan.
✉ Email: sales@diagstation.com
☏ Phone: +996709158843